How To Communicate Like Michael Scott:
#1 - Prepare for both the good news, and the bad news.
Since Erin made her debut on The Office late last season, not very much has been revealed about her character, except for the surface obvious. A year later, she finally gets an episode that revolves around her. In Secretary's Day, her more vulnerable and weird side is shown. She stated her necessity for trust, and has firm beliefs of what a relationship should be like.
There are times when Michael has been able to take a situation from an inevitable doom, and turn it into a miraculous victory. These times are rare, and are dependent on Michael's invincible cluelessness, coupled with an antagonist that is all too grounded in reality.